Our Staff

Alexa Croy (Frank)

Patient Care Coordinator

Alexa is the patient care coordinator for the Birmingham office. She is originally from Fairhope, Alabama and moved to Birmingham in 2026. She holds a bachelor’s degree in marketing from Auburn University and comes from a background in digital marketing and nonprofit work. With a strong heart for philanthropy and service, she is dedicated to making a positive impact in her community and helping others whenever possible. As a newlywed and a new Birmingham local, she is excited to be exploring this new chapter of life while discovering her new city.

In her free time, she enjoys hiking, visiting local farmers markets, baking, and traveling!

Jeffrey Garth, BC-HIS

Board-Certified Hearing Instrument Specialist

I am a Board-Certified Hearing Instrument Specialist for the Bessemer and Birmingham office locations. I have been through extensive training with Audibel and have received my Audibel Professional Certification. In addition, I have also been trained in Live Speech Mapping, Real Ear Measurement, deep canal impressions, and is proficient with all Audiometric equipment to service your needs. With an understanding of how hearing loss affects clients and their families, I have dedicated myself to educating and counseling clients to get the most out of life despite their hearing loss.

Outside of helping people with their hearing needs, I enjoy spending time with my wife Julie and our dog, Hank. I also enjoy playing golf, cooking, trying new restaurants, traveling and collecting vinyl.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Marie Melton, on Google

Pattillo is great. Service is always what we need. My Mom has used them for years. We needed a sooner appt and scheduled at their Bham location on 5th Ave..Jeff was very helpful,, professional and kind.

Carmen Brown, on Google

Informitive

christine ellis, on Google

I like going there because it is easy to get to and the parking

Steve Duncan, on Google
Alex Hudson, on Google

Great and quick service!!! I learned a ton of great information! Jeff was very knowledgeable, calming and Professional…and after 30 minutes, I walked out of their office hearing the birds and so much more… I truly can’t believe how well these devices work! I am so glad I Finally pulled...

Arthur Fairley, on Google

Even as a walk in with no appointment, I received prompt and friendly attention, with quick resolution to a problem with my hearing aids

mary segreto, on Google

I had a great experience having my hearing checked! Everyone was professional, knowledgeable, and easy to work with. I’m looking forward to wearing my hearing aids. I highly recommend them.

Neva Hogeland, on Google

My husband has been to a few audiologist in the last 20 years or so. This doctor and her staff are exceptional. Takes time to explain everything and in a friendly way. Best we’ve ever been to

Linda Anderson, on Google
Chris Grant, on Google

Always fast, friendly and helpful. The team seems to be focused on getting the best outcome for their patient.

Charles Pitts, on Google

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